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ProblemRoot CauseCorrective Action
e thermostat sensor is
Unplug the heater, remove the back panel of the heater and check that the
thermostat is plugged into the main circuit board. If this does not solve the
problem contact customer service for a replacement thermostat sensor.
e thermostat sensor is
Contact customer service for a replacement thermostat sensor.
Power cord overheating
Check your heater cord and plug connections. Faulty wall outlet connections or
loose plugs can cause the outlet or plug to overheat. Be sure the plug ts tight in
the outlet. Heaters draw more current than small appliances, overheating of the
outlet may occur even if it has not occurred with the use of other appliances.
During use check frequently to determine if your plug outlet or faceplate is
HOT! If so, discontinue use of the heater and have a qualied electrician check
Heater does not blow warm
Normal operation
Because of the larger heater outlet size and the higher fan speed the hot air will
e fan continues to run
Cool down cycle
is is normal operation, the fan will continue to run for less than a minute to
Unit continues to run aer
powering o.
Normal operation, will continue to run for less than a minute before shutting
down. Times will vary based on heat time. UNIT WILL BLOW COOL AIR.
temperature.
Unit is designed to be used an supplemental heating in conjunction with
Why is my unit taking a
room temperature?
Unit is designed to be used an supplemental heating. To be used in conjunction
Improper use of unit
Unit should be located in a room with proper insulation.
Location
e back and sides of the heater should be 3 - 6 inches away from the walls for
Use of surge protector/
Plug unit directly into the wall outlet.
won't come back on.
Turn the POWER to “OFF” and unplug the unit from the wall outlet for 5
minutes. Aer 5 minutes plug the unit back into wall outlet, and operate as
normal. If the problem presist contact customer service.
output.
Dirty FilterPeriodicly clean the lter by vacuuming.
Filter cover hard to open.Filter coverPress both lter tabs at the same time to open.
elements are in unit?
Duraflame Portable Electric Infrared Quartz Heater Oak User Manual System